These Terms & Conditions apply to all services provided by Atom Property Clean. By booking our services, you confirm acceptance of the terms below.
These terms apply to all residential and commercial clients using Atom Property Clean's services.
All quotations are based on:
Changes to service frequency or scope may result in a price adjustment.Prices are structured around on going maintenance at 4, 6, 8 or 12-week intervals. If regular service is paused or significantly delayed, pricing may revert to our one-off rate.
We review pricing annually. Customers will be notified in advance of any changes and agreed before the services continue.
To keep regular pricing fair, as the first clean generally takes much longer than subsequent visits, new customers are asked to commit to a minimum of three cleans.
If service is cancelled before three visits are completed, the final invoice will be adjusted to our one-off rate.
We require at least 7 days' notice to cancel or reschedule an appointment. Cancellations made on the day of the scheduled clean may be charged in full, as we are unable to refill the slot at short notice.
Commercial contracts may be subject to separate agreed terms.
Safe and clear access must be provided on the day of service.
If rear access is unavailable, we will clean accessible front windows only and the full price will still apply.
For safety reasons, we will not move heavy furniture, planters or equipment.
We operate in most weather conditions, including rain and low temperatures. Services may only be postponed in unsafe conditions such as:
If rescheduling is required, we will notify you as soon as possible.
Residential clients: Payment is due within 7 days of service completion.
Commercial clients: Payment terms are as agreed in writing.
Late payments may incur an administration fee, and services may be suspended until outstanding balances are cleared.
If you are not satisfied with any aspect of the service, you must notify us within 48 hours.
We will return and rectify the issue free of charge.
Harry's Cleaning accepts no liability for:
Clients are responsible for informing us of any known issues before work begins.
We use purified water systems and biodegradable cleaning solutions where applicable.
All waste is disposed of responsibly and in accordance with regulations.
Some commercial or specialist jobs may require bespoke Risk Assessments and Method Statements (RAMs). Where required, additional site visits and documentation fees may apply.
Atom Property Clean reserves the right to amend these Terms & Conditions. The latest version will always be available on our website.
Phone: 01403 586069